Responsible gambling
At Ragnaro Casino, we prioritize your well-being and ensure that you gamble responsibly. We understand the importance of setting limits and taking breaks to maintain a healthy gaming experience.
Tools for Responsible Gaming
We offer various tools to help you manage your gaming habits:
- Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending.
- Loss Limits: Determine the maximum amount you're willing to lose per session.
- Session Time Limits: Automatically log out after 1 hour to 8 hours of play.
- Reality Checks: Receive pop-up reminders every 30 minutes to 2 hours to assess your gaming progress.
- Self-Exclusion: Temporarily or permanently exclude yourself from playing for a period ranging from 1 day to 5 years.
Cool-Off Period
If you feel the need to take a break, our cool-off period allows you to step away from gaming for 24 hours to 30 days. This feature can be enabled by contacting our support team.
Account Closure
In case you wish to permanently delete your account, please note that data will be retained in accordance with applicable laws and regulations.
Excluded from Promotions
To prevent bonus offers and promotional emails, you can opt-out by selecting the 'Excluded from Promotions' option within your account settings.
Support Organizations
We encourage responsible gaming practices and provide links to reputable organizations dedicated to helping individuals affected by problem gambling:
- Gamblers Anonymous (UK)
- GamCare (UK)
- BeGambleAware (UK)
- Dunlewey Addiction Services (Ireland)
- Problem Gambling Institute (Sweden)
These resources offer valuable information, advice, and support for those seeking help.
Ragnaro Casino's Commitment
We strive to maintain a safe gaming environment by:
- Implementing robust verification processes to prevent underage gambling
- Ensuring fair gaming practices through certified RNG systems (GLI and iTech Labs)
- Providing transparent payout percentages (RTP) per game
- Offering comprehensive responsible gaming tools
If you need assistance or have concerns regarding our Responsible Gaming policies, please do not hesitate to contact our support team. We're here to help.